Website Terms & Conditions

Last updated: 6th January 2022

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    Introduction

    These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Camden High Street Practice , the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

    In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Camden High Street Practice and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Camden High Street Practice and accessing the Website in connection with the provision of such services.

    You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

    Intellectual property and acceptable use:

    All Content included on the Website, unless uploaded by Users, is the property of Camden High Street Practice, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission

    You may, for your own personal, non-commercial use only, do the following:

    2.1. retrieve, display and view the Content on a computer screen

    You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Camden High Street Practice.

    Prohibited use:

    1. You may not use the Website for any of the following purposes:
      1. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
      2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
      3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

    Registration:

    You must ensure that the details provided by you on registration or at any time are correct and complete.

    You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

    We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

    You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

    Links to other websites:

    This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Camden High Street Practice or that of our affiliates.

    We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

    The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

    Privacy Policy and Cookies Policy:

    Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://www.enamourdente.co.uk#privacy-policy

    Availability of the Website and disclaimers:

    Any online facilities, tools, services or information that Camden High Street Practice makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Camden High Street Practice is under no obligation to update information on the Website.

    Whilst Camden High Street Practice uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

    Camden High Street Practice accepts no liability for any disruption or non-availability of the Website.

    Camden High Street Practice reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

    Limitation of liability:

    Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

    We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

    To the maximum extent permitted by law, Camden High Street Practice accepts no liability for any of the following:

    3.1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

    3.2. loss or corruption of any data, database or software;

    3.3. any special, indirect or consequential loss or damage.

    General:

    You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

    These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

    These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

    The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

    If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

    Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

    This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

    Cookie Policy

    This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.

    However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

    Cookies

    “Cookies” are used in some areas to make our website user-friendly and to customise it to fit your needs in an optimal way. “Cookies” are small text files stored locally on the hard drive of your computer. They are there to keep available information for retrieval at a later time in order to facilitate the use of our online services. When your visit is over and you close the browser you were using cookies are deleted automatically.

    Web Tracking

    When using our website, we also use cookies to allow for the analysis of your use of the website (web tracking). The information generated by the cookies about your use of our website (search engines used, search terms used, languages used, visitors origins by country, browser and plugins used, the referrer, the length of stay, entry and exit pages, cancellation rates and IP address) is anonymous and used solely for statistical purposes. This information is used separately from Personal Data. The two sets of data are not merged; therefore, they are not indicative of Personal Data and one cannot generate any such conclusions therefrom.

    Google Analytics

    This website uses Google Analytics, a Google Inc. (“Google”) provided web analysis service. Google Analytics uses “cookies” – small text files stored on your hard drive to enable an analysis of your use of the website. Cookies-generated information concerning your use of the website is transmitted to and stored on one of Google’s servers in the US.

    However, by activation of the IP anonymisation on this website your IP address will be abbreviated beforehand by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the US and abbreviated there.

    On behalf of this website’s operator, Google will use this information to evaluate your use of the website, compiling website activity reports and providing the website’s operator with further website and Internet related services. The abbreviated IP address transmitted in the context of Google Analytics by your browser is not associated with any other data held by Google.

    You may prevent the storage of cookies by adjusting your browser’s software settings; in this case however, we must point out that you might not be able to access the full extent of all of the website’s features.

    Additionally you can prevent the cookie-generated data concerning your use of the website (including your abbreviated IP address) from being transferred and processed by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl

    Approval or Rejection of Cookies

    You can approve or reject the use of cookies – also for web tracking – through the settings of your web browser. You can set your browser so that it either notifies you when cookies are being enabled or reject cookies altogether. However, when you reject cookies you cannot use all the features of our website. The following links allow you to inquire about this possibility for the most popular browsers:

    Internet Explorer
    Firefox
    Google Chrome
    Safari
    Opera

    Online Privacy Policy

    The Service and its original content, features and functionality are and will remain the exclusive property of Enamour  Dental Clinic T/A Enamour Dental Aesthetic & Laser – and its licensors.

    Our Data Protection Principles

    The protection and security of your personal data is of paramount importance to us. The use of your personal data is in strict compliance with data protection regulations in order to make you feel secure with us in matters of data protection.

    It is important to us that you are always aware of which personal data is collected during your visit on our website and during the use of our services and offers as well as how we use said data afterwards. The following notices are intended to provide you with information about this and also to inform you of how we protect your personal data from manipulation, loss, destruction or improper use.

    Collection and Use of Personal Data

    Personal data is any data that allow for your personal identification, i.e. your name, address, phone number or email address (“Personal Data”). Personal Data is only collected, processed or used by us if permitted by law or if you have given your prior consent.

    The collection, processing or use of your Personal Data is used in particular for the following purposes:

    Contact Request

    We use your Personal Data exclusively to process your request to get in contact with you.

    Patient Registration

    Without your explicit consent we only use your Personal Data to carry out your registration.

    Online and Offline Advertising

    Only with your express consent will we send you client satisfaction surveys, information about our services and events, and if applicable our newsletter by email.

    If, through your registration, you provide us with additional consent we may use your online information for customer analysis, contests and written mail advertising. Information that we have collected outside of the Internet will be used for the purposes of processing your requests, for customer analysis, contests and written mail advertising without any additional consent from you. Patients may also be informed about our products, services as well as customer satisfaction surveys and events by phone.

    Right to Object to Advertising

    You can object at any time to the use of your Personal Data for advertising or market research purposes. You may also withdraw your consent at any time. For this, simply send a short message by email to us.

    Online Applications

    If applicable, when you apply online for a job opening, training opportunity or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted or destroyed.

    Online and Offline Advertising

    We and our service providers take technical and organisational security measures to protect stored Personal Data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our data processing and security measures are improved continuously to fall in line with technological developments.

    General Disclaimer

    The information provided on this website is for general informational and educational purposes only. Please read and review these Terms of Use carefully before accessing or using this website. By accessing or using this website, you acknowledge that you have read, understood and agree to this Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

    Terms of use

    We cannot make any representations, warranties, or assurances as to the availability, accuracy, or completeness of this website, its information or its contents. We shall not be liable for any damages or injury resulting from your access to, or inability to access, this website, or from your use of, or reliance on, this website or any information provided at this Web site.

    This website may provide links or references to other sites and may be accessed by links from third party websites over which we have no control. We have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content or that access. Any links to other sites are provided as merely a convenience to the users of this website. We reserve the right to delete, modify or supplement the content, links or references of this site at any time, for any reason, without notification.

    Confidentiality Policy

    This practice recognises that all members of the team have an ethical and legal duty to keep patient information confidential. The relationship this practice has with each patient is based on trust that information will not be given to external persons or organisations without the patient’s consent. All members of the practice team are expected to comply with this policy and are advised to be aware of the confidentiality clause within their staff contract. Breaches of this policy could lead to dismissal.

    ‘Standards for Dental Professionals’, guidance from the General Dental Council, notes that practitioners must ‘Protect the confidentiality of patients’ information’.

    This means:

    • Using information only for the purposes for which it was given.
    • Preventing information from being accidentally revealed.
    • Preventing unauthorised access by keeping information secure at all times.
    • Only in exceptional circumstances can a breach of confidentiality be justified.

    Preventing breaches of confidentiality

    We will keep all confidential data stored securely and will not allow it to be placed in areas where data may be seen by unauthorised personnel.

    We will not provide information:

    • To a school about a child’s attendance.
    • To employers about a patient’s appointments.
    • To third parties about appointments or leave answering machine messages.
    • Only leave messages to return the practice’s phone call.
    • Recall cards and other personal information will be sent in a sealed envelope.

    Disclosure of information

    If it is necessary to release information about a patient:

    We will obtain the patient’s consent first, where possible and make sure they understand what information is being released, why and any likely consequences.

    We will release the minimum required.

    We will be prepared to justify our decisions and follow-on action.

    If we use patient information (eg. radiographs, study models) for teaching purposes we will gain the patient’s consent and ensure the patient cannot be identified from the information released.

    Exceptional circumstances

    Responsibility for disclosure rests with the patient’s dentist only. Under no circumstances will any other member of our staff make such a decision.

    There may be some circumstances when the dentist feels it would be in the public interest to breach a patient’s confidentiality. In such cases we will seek advice from our indemnifier before releasing the patient’s information to a third party.

    A court may order us to release information without the patient’s consent. If so, we will only release the minimum information.

    Access to records

    Patients have a right to see their records and we will meet any request within 40 days. A request from a patient to see records or for a copy must be referred to the patient’s dentist.

    The patient should be given the opportunity of coming into the practice to discuss the records and will then be given a photocopy.

    These records include, but are not limited to: personal patient information, medical and dental histories, examination records, radiographs, clinical photographs,

    treatment plans, treatment records, referral and consultation recommendations and reports, diagnostic models, and other related materials.

    The cost for records is £15.00 for a paper version and free of charge for electronic.

    More information

    For more information on this topic, speak with the practice owner or practice manager.

    Useful organisations:

    General Dental Council

    Information Commissioner

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